About City Hire

Why hundreds of companies in construction rely on us?

At City Hire, we understand the pressures of fast-paced, deadline-driven construction projects. That’s why our service promise ensures you’re always in control, with 24/7 ordering, same-day delivery, and quick authorisation of site requisitions.

We provide real-time updates, reminders for tool off-hire, and a commitment to remove equipment from your site within two days. Our values of leadership, integrity, determination, and improvement drive everything we do, making us the trusted partner for hundreds of companies across London’s construction industry.

5 seconds
Call response time
15 mins
Email response time
84 10-week avg.
NPS Score
1%
OTIF KPI

Service Promise

We know that tool hire is often critical to your business but it can sometimes be a frustrating experience. That's why we at City Hire have made it our purpose to re-write the rules for tool hire and put you back in control.

If you have important, deadline-driven construction projects in London you need to look no further than City Hire as your fast and consistently reliable tool hire partner.

Our service promise ensures that you benefit from:

24/7 ordering available

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Rapid response to site. Same-day delivery if needed

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Fast online approval for site requisitions

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Alerts to track tool arrival times

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Reminders for when tools are due off-hire

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Tools removed from site within 2 days of off-hire

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Our Values

We live by our core values. They are the foundations on which we build trust and long term relationships with our customers.
We hire people through them; we choose and reward our employees by them; and, most importantly, hold each other accountable to live true to them.

LEADERSHIP

We are responsible to lead by example

INTEGRITY

We do the right thing, even if it hurts

DETERMINATION

We will never quit in achieving our goal

IMPROVEMENT

We are always in pursuit of a higher standard